The Tech Team share their top tips for solving your home tech headaches

 
 

how do i get faster wi-fi at home?

Check Your Internet Plan:

Ensure your plan offers sufficient speed for your needs. For multiple devices or streaming, aim for at least 100 Mbps.

Optimise Router Placement:

Place your router in a central, elevated location, away from walls or interference (like metal appliances).

Upgrade Your Equipment:

Consider a newer router with Wi-Fi 6 or a mesh Wi-Fi system for better coverage and performance.

Use Wired Connections Where Possible:

Devices like gaming consoles, PCs, or streaming boxes benefit from direct Ethernet connections.

Reduce Network Traffic:

Limit the number of devices actively using Wi-Fi, especially during peak hours. Enable Quality of Service (QoS) settings to prioritize important devices.

Still got slow Wi-Fi? Drop the Tech team an email.

how do i keep my wi-fi network secure?

Use a Strong Password:

Set a strong, unique password for your Wi-Fi network that combines letters, numbers, and special characters.

Keep All Devices and Software Updated:

Regularly update the firmware on your router and all connected devices to patch security vulnerabilities.

Use a Firewall and Antivirus Software:

Enable Your Router's Built-in Firewall: Most modern routers come with a firewall that helps block unauthorized access.

Enable Multi-Factor Authentication (MFA)

Activate MFA wherever possible for important accounts, such as email, banking, and smart home apps.

Monitor and Manage Connected Devices

Review Devices on Your Network: Regularly check your router's admin page to identify and remove any unauthorized devices.

Want to improve your home network security further, add parental controls or have better control over your network? Arrange a free survey with the Tech Team.

My TV keeps buffering!

Optimize Your Internet Connection

  • Upgrade Your Speed: Ensure your internet plan provides adequate bandwidth for streaming. Aim for at least 25 Mbps for 4K streaming or multiple users.

Improve Your Wi-Fi Coverage

  • Upgrade to a Mesh System: A mesh Wi-Fi system eliminates dead zones and provides consistent coverage throughout larger homes.

Optimize Device Settings

  • Adjust Streaming Quality: Lower the resolution (e.g., from 4K to HD) during peak usage times to reduce buffering.

Upgrade Your Hardware

  • Get a Modern Streaming Device: Older devices may struggle with newer streaming apps. Upgrade to a newer model like Roku, Amazon Fire Stick, or Apple TV.

Minimize Network Congestion

  • Prioritize Streaming Devices: Use your router’s Quality of Service (QoS) settings to give streaming devices priority over other devices on the network.